Our Same Day Shipping Promise
Barring unforseen circumstances, orders received by 1:00 pm US central time, Monday through Friday, will ship the same day. Although not guaranteed, we also ship USPS orders most Saturdays.
We ship from Minneapolis, Minnesota. Shipping charges are based on weight and distance. Real time shipping calculators are integrated into the shopping cart to provide actual shipping costs based on the items in your cart and your destination. You may enter your destination information prior to checking out to view shipping options and costs for the items in your cart.
We offer free standard domestic shipping for orders placed by customers in our Consumer customer group, as well as unregistered guests. This offer does not currently include customers in our Professional or Distributor groups.
Shipping Options - USA Domestic Addresses
We ship domestic orders via the United States Postal Service (USPS) and United Parcel Service (UPS). All available service options for each carrier will be displayed in the shipping calculator and during checkout. Please use the delivery time information below to determine the best service option for your needs.
USPS Shipping Options and Delivery Times
|First Class Mail Parcel||2-3 business days after shipment date, Saturday shipping and delivery included (*Note: maximum weight 13 oz)|
|Priority Mail||2-3 business days after shipment date, Saturday shipping and delivery included.|
|Priority Mail Express||Overnight to major metropolitan areas, 2nd day to others. Guaranteed delivery date. Saturday shipping and delivery included.|
|Standard Post||2-9 days within contiguous United States. May be longer for AK, HI and PR. Saturday shipping and delivery included.|
UPS Shipping Options and Delivery Times
|Ground||1-5 business days, depending on distance. No weekend pickup or delivery.|
|3 Day Select||Maximum of 3 business days after shipment date, No weekend pickup or delivery.|
|2nd Day Air||2 business days after shipment date, No weekend pickup or delivery.|
|Next Day Air Saver||Delivery by 4 pm next business day, No weekend pickup or delivery.|
|Next Day Air||Delivery by 10:30 am, 12 noon or end of next business day, depending on location. No weekend pickup or delivery.|
Shipping Options - International Orders
We ship anywhere in the world via the United States Postal Service, DHL and UPS. To see international shipping options and prices, simply add items to the shopping cart, then enter your address in the shipping calculator to see shipping methods and prices for your destination. Please note that prices are for shipping only and do not include duty or taxes that may be charged in your country for imported goods. The least expensive shipping option for international orders is First Class Package International, which has a weight limit of 4 pounds (1.8 kg). If you do not see this option in the shipping calculator, try eliminating items to decrease the weight below this threshold.
The main cause of delays in receiving international orders is customs in your country. Customs may detain any package for up to 30 days without notifying you, regardless of the shipping method selected. Average delivery times are as follows:
USPS International Shipping Options and Delivery Times
|First Class Package International
||2-6 weeks. Maximum weight 5 pounds (2.26 kg)|
|Priority Mail International
||6-10 business days after shipment date|
|Priority Mail Express International
||3-5 business days after shipment date|
UPS Internationall Shipping Options and Delivery Times
||2-5 business days. Delivery by end of day.|
|Worldwide Express Saver
||1-3 business days. Delivery by end of day.|
||1-3 business days. Delivery by 10 am or 12 noon.|
DHL Shipping Options and Delivery Times
|DHL Express Worldwide
||1-2 business days. Delivery by end of next possible business day.|